Support

We're a small team and we read every message.

Common questions

How do I cancel my subscription?

On iPad, open the iOS Settings app, tap your name at the top, then Subscriptions → SetMate Pro and tap Cancel. On the web, open SetMate Settings → Subscription and tap "Manage Billing" to open the Stripe customer portal.

I lost access to my account

Email us at support@setmateapp.com from the address on your account and we'll help you recover access.

How do I report inappropriate content?

Tap the menu (⋯) on any public song and choose "Report". You can also block a user from there to hide all of their public songs.

How do I delete my account?

Open Settings → Account, scroll to "Delete account" and follow the prompts. Deletion is permanent and removes your songs, setlists and public posts.

I have a feature request

We love hearing from gigging musicians — email us with the words "Feature idea" in the subject line.